We offer a complete service portfolio: warranty and post-warranty service, repairs and spare parts, consulting and hands-on training for Customers.
That’s why Customers choose USSC as their trusted service partner:
- complex approach and full system integration service portfolio
- exceptional service quality
- single entry point for all Customer requests related to IT and engineering infrastructure
- free of charge phone and email communications available 24x7
- guaranteed response and repair time, all service contracts include SLA agreements
- minimal service time due to available in-house spare parts warehouse, diagnostic software and lab equipment
- expert engineering staff available to cover business requirements in IT infrastructure of every customer
- maintenance works available 24x7
- operating costs reducing and improving manageability of IT infrastructure
- cost planning and payment scheduling for IT and engineering equipment maintenance and repair
- minimized services downtime and incident number due to planned maintenance
- business risks mitigation: our efficient workflows are designed to require minimal repair time, as well we use proactive service methods to prevent infrastructure related incidents
- customer-accessible service desk portal for service request status monitoring and updates
- in-house spare parts warehouse for critical infrastructure elements
Our service quality is ensured by internal quality management system certified by ISO9001:2015 standards.