The possibility to be always in touch, to have access to corporate resources from anywhere in the world and from any device are important factors for organizations of different sizes, and especially for companies with the branched network. Other traditional ways people communicate with each other such as email and voice communication, all kinds of messengers, group chats and video calls are also important.
USSC designs and implements solutions that ensure effective communication between all users of the corporate network.
By applying only innovative solutions provided by leading world and domestic cybersecurity companies, we offer the best solutions for upgrading applicable interaction services and creating new corporate communications systems.
As a rule, any modern corporate communications system comprises a wide range of interaction services:
- voice and video communication when IP hardphones and video terminals are applied at workplaces and in meeting rooms;
- a cross-platform application for instant messaging and monitoring the subscriber's presence status, with the function to make audio and video calls;
- voice mail;
- collaboration cyberspaces: shared access to electronic documents, multimedia conferences, etc.
Integration of various interaction services and creation of a unified corporate communications system enables the company to significantly increase its own efficiency, provide employees with the opportunity to communicate with colleagues and partners in any convenient format and work together on projects without being tied to office space.
Unified communications systems are not limited to in-house and B2B interaction. Application of a modern multimedia contact center that comprises a phone, email, messengers, chats on websites and videos to work with external requests increases the speed, efficiency and convenience of working with a company, and creates conditions for customer loyalty growth and gaining additional competitive advantage.
It is important to note that the company retains full control over the infrastructure and communication services when the right approach to the design and solution implementation is applied.
As a result of implementation of unified communications system, the company can:
- save working time and money by reducing the number of business trips, long-distance calls, and holding meetings in a video format;
- improve efficiency of business processes by simplifying and speeding up internal and in-house communications;
- increase customer loyalty and gain a competitive advantage in the market, thanks to convenient interaction and speedy response to requests;
- optimize office space costs by transferring some employees to a distant work mode and organizing public workplaces for those who need to be in the office;
- reduce the cost and time, as well as improve the quality of adaptation of new employees by means of self-study based on recorded video lectures and webinars;
- maintain the required level of cybersecurity and ensure transparent management of personnel access policy to corporate resources.